Privacy Policy

Privacy Policy

Effective Date: February 16, 2026

Welcome to ECG Textil (Eco Comfort Group). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our B2B services.

1. Data Controller Information

The data controller responsible for your personal information is:

  • Company Name: ECG Textil (Eco Comfort Group)

  • Address: Ulica Vita Kraigherja 3, 2000 Maribor, Slovenia

  • Email: trade@ecgtextil.com

  • Phone: +386 69 885 135

2. Information We Collect

As a B2B wholesale distributor, we collect information primarily to facilitate trade inquiries, quotes, and order fulfillment. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and company name when you fill out our contact forms or request a quote.

  • Business Information: Shipping address, billing details, and specific material requirements (e.g., PVC specifications, roll widths).

  • Technical Data: IP address, browser type, device information, and website usage data collected through cookies to improve our website's performance.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To respond to your inquiries and provide customized DAP wholesale quotes.

  • To process and fulfill your orders for PVC tarpaulins, clear films, and other industrial textiles.

  • To manage European logistics and arrange deliveries to your facility.

  • To communicate important updates regarding our product catalog, Kaya Plastic supplies, or changes to our policies.

  • To improve our website layout, content, and user experience.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context:

  • Contractual Necessity: Processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract (e.g., providing a quote).

  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and ensuring secure operations.

  • Consent: Where required, we will obtain your clear consent before processing your data (e.g., for non-essential cookies or direct marketing).

5. Data Sharing and Disclosure

We respect your privacy and do not sell your personal or business data to third parties. We may share your information only with trusted partners necessary to run our business:

  • Logistics Partners: Freight forwarders and shipping companies to deliver your orders across Europe.

  • Service Providers: Secure hosting providers, CRM systems, and email platforms that assist us in operating our website and business.

  • Legal Compliance: If required by law, we may disclose information to regulatory authorities or law enforcement agencies.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The right to access: You can request copies of your personal data.

  • The right to rectification: You can request that we correct any information you believe is inaccurate or incomplete.

  • The right to erasure: You can request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You can request that we restrict the processing of your data, under certain conditions.

  • The right to object: You can object to our processing of your personal data.

  • The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us at trade@ecgtextil.com.

8. Cookies

Our website uses cookies to enhance your browsing experience. Essential cookies are required for the website to function, while analytical cookies help us understand how visitors interact with our pages. You can adjust your browser settings to decline non-essential cookies at any time.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

ECG Textil Ulica Vita Kraigherja 3, 2000 Maribor, Slovenia Email: trade@ecgtextil.com Phone: +386 69 885 135